Privacy policy
Effective date: 17 June 2026
Last updated: 17 June 2026
This Privacy Policy describes how coralandink.com (“we”, “us”, or “our”) collects, uses, and shares your personal information when you visit or make a purchase from our website (the “Site”).
1. Personal Information We Collect
When you visit the Site, we collect certain information about you and your device. We also collect information necessary to process your purchases and provide customer support. “Personal Information” means any information that can be used to identify you.
a. Device Information
• Examples collected: Browser type, IP address, time zone, cookies, browsing activity, search terms.
• Purpose: To load the Site correctly and analyse how visitors use it.
• Source: Automatically collected using cookies, log files, web beacons, or pixels.
• Shared with: Shopify, our website host and eCommerce platform.
Our store is hosted by Shopify. Your information may be stored and processed by Shopify and its service providers in countries outside the UK and EEA. Appropriate safeguards are used where required by law.
b. Order Information
• Examples collected: Name, billing and shipping address, email, phone number, payment method (e.g. credit card, PayPal, Apple Pay).
• Purpose: To process your order, handle payments, arrange delivery, and communicate with you.
• Source: Directly from you during checkout or account creation.
• Shared with: Shopify, payment providers, and relevant shipping carriers.
c. Customer Support
• Examples collected: Information provided via email, contact forms, or messaging.
• Purpose: To assist you and improve customer service.
• Source: Provided by you.
• Shared with: Internal team or service providers if needed to resolve your query.
2. Minors
Our Site is not intended for individuals under the age of 18. We do not knowingly collect personal information from children. If you believe a child has provided us with personal data, please contact us at hello@coralandink.com to request removal.
3. How We Use Your Personal Information
We use your personal information to:
• Provide products and services
• Process payments and deliver orders
• Communicate with you about orders or support
• Send marketing emails or text messages (with your consent)
• Analyse trends and improve our Site
• Prevent fraud or illegal activity
4. Advertising & Third-Party Marketing
We may share limited personal information (e.g. your name, email, city, and country) with trusted third-party platforms like Meta (Facebook and Instagram). This allows us to:
• Show you relevant ads
• Improve campaign performance
• Build custom and lookalike audiences
Data shared is handled securely and may be anonymised or hashed. You can opt out of this use at any time by contacting us at hello@coralandink.com.
5. Sharing Your Personal Information
We only share your information with service providers who help us deliver our services, such as:
• Shopify (to run our online store): Shopify’s Privacy Policy
• Payment processors
• Shipping carriers
• Marketing platforms (as outlined above)
We may also share your data to comply with legal obligations or to protect our rights.
6. Data Retention
We retain personal information only for as long as necessary to fulfil the purposes outlined in this policy, including legal, accounting, and tax requirements.
Order information is generally retained for at least six years to comply with UK tax and accounting obligations.
Marketing data is retained until you withdraw your consent.
7. Cookies
We use cookies and similar tracking technologies to enhance your browsing experience.
a. Types of Cookies We Use:
• Essential cookies: Required for the Site to function (e.g. cart, login).
• Performance cookies: Help us analyse website traffic.
• Marketing cookies: Allow us to show relevant ads and track performance.
• Currency cookies: Help convert prices to your local currency based on IP.
You can control cookie preferences through your browser settings. Blocking cookies may impact how the Site functions.
For more information about cookies and how to disable them, visit www.allaboutcookies.org.
A cookie is a small amount of information that’s downloaded to your computer or device when you visit our Site. We use a number of different cookies, including functional, performance, advertising, and social media or content cookies. Cookies make your browsing experience better by allowing the website to remember your actions and preferences (such as login and region selection). This means you don’t have to re-enter this information each time you return to the site or browse from one page to another. Cookies also provide information on how people use the website, for instance whether it’s their first time visiting or if they are a frequent visitor.
We use the following cookies to optimize your experience on our Site and to provide our services.
Cookies Necessary for the Functioning of the Store
| Name | Function |
|---|---|
| _ab | Used in connection with access to admin. |
| _secure_session_id | Used in connection with navigation through a storefront. |
| cart | Used in connection with shopping cart. |
| cart_sig | Used in connection with checkout. |
| cart_ts | Used in connection with checkout. |
| checkout_token | Used in connection with checkout. |
| secret | Used in connection with checkout. |
| secure_customer_sig | Used in connection with customer login. |
| storefront_digest | Used in connection with customer login. |
| _shopify_u | Used to facilitate updating customer account information. |
Reporting and Analytics
| Name | Function |
|---|---|
| _tracking_consent | Tracking preferences. |
| _landing_page | Track landing pages |
| _orig_referrer | Track landing pages |
| _s | Shopify analytics. |
| _shopify_fs | Shopify analytics. |
| _shopify_s | Shopify analytics. |
| _shopify_sa_p | Shopify analytics relating to marketing & referrals. |
| _shopify_sa_t | Shopify analytics relating to marketing & referrals. |
| _shopify_y | Shopify analytics. |
| _y | Shopify analytics. |
The length of time that a cookie remains on your computer or mobile device depends on whether it is a “persistent” or “session” cookie. Session cookies last until you stop browsing and persistent cookies last until they expire or are deleted. Most of the cookies we use are persistent and will expire between 30 minutes and two years from the date they are downloaded to your device.
You can control and manage cookies in various ways. Please keep in mind that removing or blocking cookies can negatively impact your user experience and parts of our website may no longer be fully accessible.
Most browsers automatically accept cookies, but you can choose whether or not to accept cookies through your browser controls, often found in your browser’s “Tools” or “Preferences” menu. For more information on how to modify your browser settings or how to block, manage or filter cookies can be found in your browser’s help file or through such sites as www.allaboutcookies.org.
Additionally, please note that blocking cookies may not completely prevent how we share information with third parties such as our advertising partners. To exercise your rights or opt-out of certain uses of your information by these parties, please follow the instructions in the “Behavioural Advertising” section above.
Please note we may share certain information with our third party advertising partners, this includes, but is not limited to, items added to cart, checkouts initiated, emails, online store searches, etc.
8. Do Not Track
Please note that we do not alter our data collection practices in response to “Do Not Track” signals from your browser.
9. Your Rights (UK & EU Customers)
If you are a resident of the UK or EEA, you have the right to:
• Access your personal data
• Request corrections or deletion
• Object to processing
• Request data portability
To exercise these rights, please contact us at hello@coralandink.com.
10. Changes to This Policy
We may update this Privacy Policy from time to time to reflect changes in our practices, technologies, or legal requirements. We encourage you to review this page regularly.
11. Data Protection Complaints
If you have concerns about how we collect, use, or store your personal information, you may submit a complaint by emailing hello@coralandink.com with the subject line “Data Protection Complaint”.
We will acknowledge your complaint and investigate it in accordance with applicable UK data protection laws.
We aim to respond to complaints within 30 days, although more complex matters may take longer. If additional time is required, we will keep you informed.
If you are not satisfied with our response, you have the right to lodge a complaint with the Information Commissioner’s Office (ICO).
12. Contact Us
If you have any questions, or if you would like to make a complaint, you can contact us at:
📧 Email: hello@coralandink.com
📍 Address:
Suite A, 1st Floor, Unit 1,
United Kingdom
Coral & Ink is not required to appoint a Data Protection Officer. Privacy enquiries should be directed to hello@coralandink.com.
If you’re not satisfied with our response, you may contact the UK Information Commissioner’s Office (ICO) or your local data protection authority.
As described in our Privacy Policy, we collect personal information from your interactions with us and our website, including through cookies and similar technologies. We may also share this personal information with third parties, including advertising partners. We do this in order to show you ads on other websites that are more relevant to your interests and for other reasons outlined in our privacy policy.
Sharing of personal information for targeted advertising based on your interaction on different websites may be considered "sales", "sharing", or "targeted advertising" under certain U.S. state privacy laws. Depending on where you live, you may have the right to opt out of these activities. If you would like to exercise this opt-out right, please follow the instructions below.
If you visit our website with the Global Privacy Control opt-out preference signal enabled, depending on where you are, we will treat this as a request to opt-out of activity that may be considered a “sale” or “sharing” of personal information or other uses that may be considered targeted advertising for the device and browser you used to visit our website.